Privacy Policy

Last Updated: 02.062025

SININA DRESS ECOMMERCE – FZCO (“we”, “our”, or “us”) operates the website sininaluxury.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our Site or use our services.

We are committed to protecting your privacy and handling your personal data in accordance with applicable laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).


1. Data Controller

The data controller responsible for your personal information is:

SININA DRESS ECOMMERCE – FZCO

Bulding A1, Dubai digital Park, DUBAI SILICON OASIS, Dubai, United Arab Emirates

Registered in United Arab Emirates under license number 60673

Contact: contact@sininaluxury.com


2. Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: name, date of birth, gender

  • Contact Data: email address, phone number, physical address

  • Account Data: username, password, preferences

  • Transactional Data: billing address, payment method, purchase history

  • Technical Data: IP address, browser type, device information, time zone, pages visited

  • Marketing Data: your communication preferences and feedback


3. How We Collect Your Data

We collect personal data in the following ways:

  • When you fill out forms on the Site (e.g., contact forms, sign-ups)

  • When you place an order or purchase a service

  • When you subscribe to newsletters or marketing communications

  • When you interact with our social media or customer support

  • Automatically through cookies and tracking technologies


4. How We Use Your Data

We use your personal data to:

  • Provide, operate, and improve our services

  • Process transactions and deliver purchased products or services

  • Respond to inquiries and provide customer support

  • Send administrative and promotional communications

  • Customize your experience on our Site

  • Comply with legal obligations

We only process your data when we have a lawful basis, such as your consent, contract performance, or legitimate interests.


5. Disclosure of Your Information

We may share your data with:

  • Service Providers: such as hosting companies, payment processors, and email service providers

  • Affiliated Companies: within our corporate group

  • Legal Authorities: when required to comply with legal obligations

  • Business Partners: when you explicitly consent

We do not sell your personal data to third parties.


6. International Data Transfers

Your personal data may be transferred to and stored in countries outside the UAE. In such cases, we ensure that appropriate safeguards are in place, such as:

  • Transfers to countries deemed to have adequate protection levels

  • Standard contractual clauses approved by regulators

  • Explicit consent from you, where necessary


7. Data Retention

We retain your data only for as long as necessary for the purposes stated in this Privacy Policy or as required by law.

After the retention period, your data will be securely deleted or anonymized.


8. Your Rights

Under the UAE PDPL and other applicable laws, you may have the following rights:

  • Access to your personal data

  • Correction or update of inaccurate data

  • Erasure of your data (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Objection to processing for marketing purposes

  • Withdrawal of consent (where applicable)

To exercise your rights, please contact us at contact@sininaluxury.com. We may request proof of identity before responding to your request.


9. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable core functionality of the Site

  • Analyze traffic and user behavior

  • Personalize your experience

  • Deliver targeted ads (with your consent)

You can manage your cookie preferences via your browser settings or our cookie banner. For more information, see our Cookie Policy.

We use Google Analytics 4 (GA4) to help us understand how visitors interact with our website. GA4 collects anonymous data such as pages visited, time spent on site, device type, and approximate geographic location. This information is used solely to improve the user experience and the performance of our site.

We also use Google Search Console to monitor our visibility on search engines. No personal data is collected through this tool.

No personally identifiable information is stored or shared unless explicitly provided by the user through contact forms or purchases.


10. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, disclosure, or loss, including:

  • SSL encryption for online transactions

  • Secure servers and firewalls

  • Access control policies

  • Regular security audits and updates

However, no online system can be 100% secure, and we cannot guarantee absolute security.


11. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before submitting your data.


12. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors without parental consent.


13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when it was most recently revised. We encourage you to review this page periodically.


14. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: contact@sininaluxury.com


Mailing Address: SININA DRESS ECOMMERCE – FZCO, Bulding A1, Dubai digital Park, DUBAI SILICON OASIS, Dubai, United Arab Emirates